Father's Heart International-Africa online privacy statement

Disclosure is good

Father's Heart International-Africa provides this Online Privacy disclosure to make you aware of our privacy policy and security practices, and to inform you about the way your information is collected and used. To make this notice accessible, we have provided a link (Privacy Disclosure)at the bottom of every Father's Heart International-Africa web page.
Father's Heart International-Africa is committed to respecting your online privacy and security. We've structured our Web site so that, in general, you can visit us on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with Father's Heart International-Africa.

What information we might collect

On some Father's Heart International-Africa web pages you can become a sponsor, make donations, and request materials. The types of personal information collected on these pages are name, contact and billing information, transaction and credit card information. In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, experiences as a sponsor, and contact preferences.

How we might use it

Father's Heart International-Africa uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on your sponsored child or pastor and special events, and to personalize our Web site for you. Credit card numbers are used only for payment processing and are not retained for other purposes. Credit card information is processed through Authorize.net one of the largest and most secure merchant gateways available.
From time to time, we may also use your information to contact you for market research or provide you with information we think would be of particular interest. At a minimum, we will always give you the opportunity to decline such direct marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable. Data collected online may also be combined with information you provide when you register online as a Father's Heart sponsor.

Who we share it with

Father's Heart International-Africa will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission or are required by law, we will only share the personal data you provide online with Father's Heart International-Africa entities and/or business partners who are acting on our behalf to complete the activities described above. Such Father's Heart International-Africa entities and/or business partners, including those located in other countries, are governed by our privacy policies with respect to the use of this data.

Opt-out Chooses

Father's Heart International-Africa will not use or share the personally identifiable information, which you provide to us online, in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, you may let us know if you do not wish to receive unsolicited direct marketing materials from us, and we will do everything we can to honor such requests.

Access your information to update and change or delete

Father's Heart International-Africa strives to keep your personally identifiable information accurate. We make every effort to provide you with online access to your sponsor registration data so that you may update or correct your information at the Father's Heart International-Africa site where it was submitted. To review or correct your personal information contact us at (800) 873-1753, Monday through Friday, 9 a.m. to 5:00 p.m. PT. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.

Security is important

Father's Heart International-Africa is committed to ensuring the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software, Secure Socket Layer (SSL-256-bit encryption with GeoTrust®) protocol,  when collecting or transferring sensitive data such as credit card information.
Father's Heart International-Africa takes every precaution to protect our users’ information.  When users submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.  While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  Furthermore, all employees are kept up-to-date on our security and privacy practices.  Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected.
Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility.

Conditions of Use

Father's Heart International-Africa, Inc. provides the services described on its web site to you subject to the following conditions. If you visit, you accept these conditions. Please read them carefully. In addition, when you use any current or future Father's Heart International-Africa, Inc. web site service or visit any entity referenced by Father's Heart International-Africa, Inc., in its web site, you also will be subject to the guidelines and conditions applicable to any such entity.

Privacy and Security Statement

Information collected on the Father's Heart International-Africa, Inc. web site is subject to Father's Heart International-Africa, Inc.'s Online Privacy Statement.

Copyright and Trademarks

All content included on this site, such as text, graphics, logos, photographs, button icons, images, audio clips, digital downloads, data compilations, and software, is the sole and exclusive property of Father's Heart International-Africa, Inc. or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Father's Heart International-Africa, Inc. and protected by U.S. and international copyright laws.
Father's Heart International-Africa, Inc.'s trade names, trademarks, trade dress, and service marks, including those marks indicated on our web site are the sole and exclusive property of Father's Heart International-Africa, Inc., including, without limitation, designs, logos, page headers, button icons and scripts ("Marks"). Father's Heart International-Africa, Inc.'s Marks and trade dress may not be used in connection in any way not expressly authorized in writing by the Father's Heart International-Africa, Inc. or in any manner that is likely to cause confusion among the public, or in any manner that disparages or discredits Father's Heart International-Africa, Inc.. All other trademarks not owned by Father's Heart International-Africa, Inc. that appear on this site are the property of their respective owners.

License and Site Access

Father's Heart International-Africa, Inc. grants you a limited, nonexclusive, nontransferable, and revocable license to access and make personal use of this site and not to download or modify it, or any portion of it, except with express written consent of the Father's Heart International-Africa, Inc.. This license does not include any resale or commercial use of this site or its contents; any collection and use of any information, images, content or photographs or any derivative use of this site or its contents; any downloading or copying of information for the benefit of another; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Father's Heart International-Africa, Inc.. You may not frame or utilize framing techniques to enclose any Marks, photographs, content or other proprietary information (including images, text, page layout, or form) of Father's Heart International-Africa, Inc.'s web site without express written consent. You may not use any meta tags or any other "hidden text" utilizing Father's Heart International-Africa, Inc.'s web site name or Marks without the express written consent of Father's Heart International-Africa, Inc.. Any unauthorized use terminates the permission or license granted by Father's Heart International-Africa, Inc., to access this site. You may not create a hyperlink to the home page or any internal page of Father's Heart International-Africa, Inc.'s web site without the express written permission of Father's Heart International-Africa, Inc.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY FATHER'S HEART INTERNATIONAL-AFRICA, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. FATHER'S HEART INTERNATIONAL-AFRICA, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. FATHER'S HEART INTERNATIONAL-AFRICA DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THE FATHER'S HEART INTERNATIONAL-AFRICA WEB SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FATHER'S HEART INTERNATIONAL-AFRICA, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

Site policies, modification, and severability

Father's Heart International-Africa, Inc., reserve the right to make changes to this site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

What is a cookie?

A cookie is a series of data characters that, when programmed into a Web site, is placed by the Web server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the Web site to "recognize" you as a unique individual. Cookies do not collect data from the end user's hard drive.

Are cookies used?

Cookies are used to determine the success of Father's Heart website and marketing campaigns.  This allows us to be good stewards with the donations that are given to us to determine our online effectiveness, which also helps keep our expenses low.
In addition to cookies, we use other technologies, including pixel tags, to gather information on how our users interact with our web site and to help us efficiently monitor our web site and marketing campaigns. These technologies, for example, show us popular pages, conversion rates, click-throughs and other information that can be used to improve our website. We also may share select non-personal information with trusted third parties.  Father's Heart and its third party vendors use pixel tags to track and analyze non-personally identifiable usage information to compile statistical traffic analysis or usage patterns.

Can cookies be removed from my hard drive?

Yes, cookies can be removed from your hard drive. Also, depending on what type of Web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.